Repairs at the factory

You would like a faulty unit repaired by our workshop in Mönchengladbach. Use the convenient way of sending us your details online in advance.

Please complete the form below and click "Send". You will receive a copy by email. Please put the form in the parcel with the unit to be repaired and send it to us.

You will receive a cost estimate from us shortly, with the request to decide whether we should carry out the repair. The fee for the cost estimate is 79.00 euros plus VAT and is offset against a repair or the purchase of a new unit. Units for repair must be sent to us. We cannot collect them.